topic Re: Technical Fault with BBC1 in Archive

Technical Fault with BBC1

Losgar — Fri, 29 Oct 2021 15:55:44 GMT

When watching BBC1 , if I try to pause or rewind, it tells me that there is a techical fault.

Also, for any recordings of a BBC1 programme, I can only watch the recording in its entirety, I can't fast forward, rewind or pause the recording, if I do, it says that there is a technical fault, and go backs to the very beginning of the recording.

Re: Technical Fault with BBC1

GD1 — Fri, 29 Oct 2021 16:07:00 GMT

@Losgar You also posted this here https://helpforum.sky.com/t5/Sky/Technical-Fault-with-BBC1/m-p/3815342#M124529

Not sure why you have posted in both the Sky+ & Sky Q forum?

Re: Technical Fault with BBC1

caesarome — Fri, 29 Oct 2021 16:11:07 GMT

@GD1

The customer is a Sky Q customer so it belongs here, the other thread has been deleted.

Re: Technical Fault with BBC1

Laing1 — Fri, 29 Oct 2021 16:12:53 GMT

@Losgar wrote:

When watching BBC1 , if I try to pause or rewind, it tells me that there is a techical fault.

Also, for any recordings of a BBC1 programme, I can only watch the recording in its entirety, I can't fast forward, rewind or pause the recording, if I do, it says that there is a technical fault, and go backs to the very beginning of the recording.

@Losgar Have you tried rebooting your box ie

unplug your box from the wall for 30 seconds
then
plug it back in again
and
follow the onscreen instructions