https://helpforum.sky.com/t5/Archive/Recordings-on-sky-q-won-t-play-just-circle-and-please-wait/m-p/3812890#M773495 <P>Thank you for escalating, a chat request has now been sent <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 27 Oct 2021 15:02:27 GMT dmy24 2021-10-27T15:02:27Z https://helpforum.sky.com/t5/Archive/Recordings-on-sky-q-won-t-play-just-circle-and-please-wait/m-p/3812848#M773493 <P>Recordings won't play, have a spinning circle and please wait message. Have turned off sky q box and turned it on again.&nbsp;</P> Wed, 27 Oct 2021 14:26:58 GMT https://helpforum.sky.com/t5/Archive/Recordings-on-sky-q-won-t-play-just-circle-and-please-wait/m-p/3812848#M773493 RAW77 2021-10-27T14:26:58Z https://helpforum.sky.com/t5/Archive/Recordings-on-sky-q-won-t-play-just-circle-and-please-wait/m-p/3812868#M773494 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3465169">@RAW77</a>&nbsp;sounds like a hard disc issue which msy mean you need a new box. I am escalating your pist so Sky should invite you onto an online chat through the forum to sort this out for you. Look out for a blue button thst will appear in the forum but you should grt an email as well.</P> Wed, 27 Oct 2021 14:47:47 GMT https://helpforum.sky.com/t5/Archive/Recordings-on-sky-q-won-t-play-just-circle-and-please-wait/m-p/3812868#M773494 Chrisee 2021-10-27T14:47:47Z https://helpforum.sky.com/t5/Archive/Recordings-on-sky-q-won-t-play-just-circle-and-please-wait/m-p/3812890#M773495 <P>Thank you for escalating, a chat request has now been sent <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 27 Oct 2021 15:02:27 GMT https://helpforum.sky.com/t5/Archive/Recordings-on-sky-q-won-t-play-just-circle-and-please-wait/m-p/3812890#M773495 dmy24 2021-10-27T15:02:27Z