https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3797802#M771971 <P>Like a lot of people on here..recently signed up to sky q with signature package. I can't watch box sets or catch up which is why I got it! Set download to SD and reset everything several times. It seems I can watch stuff on my phone and download to phone on sky go but when I try to do it on the tv it says I need to upgrade my subscription.......</P> Sun, 17 Oct 2021 22:54:31 GMT Jhammy25 2021-10-17T22:54:31Z https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3797802#M771971 <P>Like a lot of people on here..recently signed up to sky q with signature package. I can't watch box sets or catch up which is why I got it! Set download to SD and reset everything several times. It seems I can watch stuff on my phone and download to phone on sky go but when I try to do it on the tv it says I need to upgrade my subscription.......</P> Sun, 17 Oct 2021 22:54:31 GMT https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3797802#M771971 Jhammy25 2021-10-17T22:54:31Z https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3797845#M771972 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3460293">@Jhammy25</a>&nbsp;I have escalated your post to Sky as they are the only people who can sort this annoying bug. Expect an invitation to a private chat through the forum where a blue chat button will appear.</P> Mon, 18 Oct 2021 04:49:14 GMT https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3797845#M771972 Chrisee 2021-10-18T04:49:14Z https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3797915#M771973 <P>Thank&nbsp;you&nbsp;for escalating this. We have now sent an invite to chat</P> Mon, 18 Oct 2021 07:21:59 GMT https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3797915#M771973 Mr+Flibbles+86 2021-10-18T07:21:59Z https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3798051#M771974 <P>Thank you for the help so far. After trying to do this for a week, as soon as I posted this query it has randomly started working and I can now view catch up and box sets although I am doing nothing different to before!🤷‍<span class="lia-unicode-emoji" title=":male_sign:">♂️</span></P> Mon, 18 Oct 2021 08:35:22 GMT https://helpforum.sky.com/t5/Archive/Can-t-download-catch-up-or-box-sets/m-p/3798051#M771974 Jhammy25 2021-10-18T08:35:22Z