topic Re: How to cancel SKY Q? in Archive

How to cancel SKY Q?

Eugene+Li — Mon, 21 Feb 2022 15:08:11 GMT

Due to I can't install SKY Q where I live, so I cancel this service.

How can do that?

Many thanks🙏

Re: How to cancel SKY Q?

Daniel0210 — Mon, 21 Feb 2022 15:10:47 GMT

You will need to call Sky and cancel the installation process.
If you already have a Sky Talk landline or a Sky Mobile ring Sky free by just dialling 150. Otherwise you can use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number.
ROI: change the flag in the very bottom corner of the same link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.

Apparently the lines are sometimes quieter just after 7am or about 9pm so it may be worth trying then (times vary in ROI). Stay on the line and don’t hang up if you’re prompted to.

Re: How to cancel SKY Q?

Eugene+Li — Tue, 22 Feb 2022 10:35:00 GMT

Thanks for your reply.🙏
I have cancelled SKY Q service and installation service, leaving only Sky Broadband.
Because it is my first time to use sky service, I would like to ask, only Sky Broadband service. Can i watch Sky go too? 🤔

Re: How to cancel SKY Q?

GD1 — Tue, 22 Feb 2022 10:37:26 GMT

@Eugene+Li As you don't have a Sky TV subscription you won't be able to watch Sky at all even on Sky Go.

Re: How to cancel SKY Q?

Eugene+Li — Tue, 22 Feb 2022 10:39:42 GMT

@GD1ok Thanks for your reply🙏