topic Closure of account in Archive

Closure of account

Reel — Fri, 18 Feb 2022 01:51:35 GMT

Hi I want to close my account, it's too expensive for me .

Re: Closure of account

Daniel0210 — Fri, 18 Feb 2022 05:41:21 GMT

@Reel I presume you mean your Sky Broadband account as you posted on the BB forum. I'll move it to the Accounts forum which is more appropriate.

If you are changing to Virgin or cancelling broadband totally you'll have to contact Sky and give the required notice of 14 days. This link should help https://www.sky.com/help/articles/cancel-sky-broadband
If you are changing to another ISP who uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.

Re: Closure of account

PandJ2020 — Fri, 18 Feb 2022 09:16:19 GMT

@Reel wrote:
Hi I want to close my account, it's too expensive for me .

You can't give notice on a public forum. You'll need to contact Sky to do that - there are various ways but best to use phone or the chat service.