Someone has tampered with account and emails being forwarded to another email address

Ashbysaa — Mon, 07 Feb 2022 19:10:42 GMT

Where can I contact for support on removing an email address from my account where it appears someone has compromised my account and emails sent are being forwarded to another email address?

Re: Someone has tampered with account and emails being forwarded to another email address

caesarome — Mon, 07 Feb 2022 19:36:52 GMT

You can remove the forwarding address yourself by logging into your online email account here:

https://skyid.sky.com/signin/email/

Then go to Settings > More Settings > Mailboxes > Your email account > Delete any email address that is listed as the Reply to address that is not yours. Remember to hit the save button. Also remove anything that isn't right under the left hand menu like anything that has been set up like anything set up as a send only address.

Once you have done this then change your password here:

https://skyid.sky.com/resetpassword/

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Someone has tampered with account and emails being forwarded to another email address

Re: Someone has tampered with account and emails being forwarded to another email address