https://helpforum.sky.com/t5/Archive/Can-t-access-my-son-s-emails/m-p/3903272#M767947 <P>We haven't been able to access my son's emails&nbsp; and can't remember the sky ID, how do we get back his email</P> Sat, 22 Jan 2022 20:59:33 GMT Olga 2022-01-22T20:59:33Z https://helpforum.sky.com/t5/Archive/Can-t-access-my-son-s-emails/m-p/3903272#M767947 <P>We haven't been able to access my son's emails&nbsp; and can't remember the sky ID, how do we get back his email</P> Sat, 22 Jan 2022 20:59:33 GMT https://helpforum.sky.com/t5/Archive/Can-t-access-my-son-s-emails/m-p/3903272#M767947 Olga 2022-01-22T20:59:33Z https://helpforum.sky.com/t5/Archive/Can-t-access-my-son-s-emails/m-p/3903308#M767948 <P>The Sky ID is the start of the email address before the&nbsp;@sky.com.</P><P>Can you log in here:&nbsp;<A href="https://skyid.sky.com/signin/email" target="_blank" rel="noopener">Sky - Sign in</A>, you can use the ID or the full email address.</P><P>If you are unable to log in there, can you log in here:&nbsp;<A href="https://www.sky.com/signin?area=mysky&amp;successUrl=https%3A%2F%2Fwww.sky.com%2Fmyaccount%2Fmy-details" target="_blank" rel="noopener">Sign in to your Sky account</A>.</P><P>&nbsp;</P><P>Edit: If you really cant remember the ID/email address, you can recover it <A href="https://skyid.sky.com/forgotusername/skycom/" target="_self">here</A>, if you know the alternate recovery email address.&nbsp;<A href="https://skyid.sky.com/forgotusername/skycom/" target="_blank">Sky - Forgotten your username?</A></P> Sat, 22 Jan 2022 21:58:58 GMT https://helpforum.sky.com/t5/Archive/Can-t-access-my-son-s-emails/m-p/3903308#M767948 jayach 2022-01-22T21:58:58Z