topic Got married in Archive

Got married

LiverpoolLynds — Tue, 28 Dec 2021 08:54:38 GMT

Hi all, I've recently got married and wondered if I can change my sky ID/email address to my new name? It's currently set up in maiden name. I think I've managed to change my name on my account but not my sky ID or email address.

Many thanks

Re: Got married

Mark39 — Tue, 28 Dec 2021 09:03:45 GMT

Welcome to the forum @LiverpoolLynds 🙂

Just,so you know, we're mainly customers here.

It's not possible to change your email address or your SkyID to reflect your married name, I'm afraid.

With regard to changing your account name, that's something you would need to give Sky a ring about. I don't think you can change it online: https://www.sky.com/help/home/your-account/my-account-and-subscription/account-details/change-the-name-on-my-sky-account/articles/change-the-name-on-a-sky-account

Re: Got married

LiverpoolLynds — Tue, 28 Dec 2021 09:07:27 GMT

Thank you 😊

Re: Got married

caesarome — Tue, 28 Dec 2021 09:14:59 GMT

For the email if you want one that reflects your new surname then you would need to setup an email address somewhere else as it isn't possible to setup a new one somewhere else like Gmail (Google) or Outlook.com (Microsoft) and use this instead.

Re: Got married

jayach — Tue, 28 Dec 2021 18:59:23 GMT

@LiverpoolLynds wrote:
Hi all, I've recently got married and wondered if I can change my sky ID/email address to my new name? It's currently set up in maiden name. I think I've managed to change my name on my account but not my sky ID or email address.
Many thanks

Whilst you cannot change your email address, you can change the "sending name" i.e. the name people see when they get emails from you.

You can do that in your email account at Settings - More settings - Mailboxes and select your Sky mailbox.

Re: Got married

LiverpoolLynds — Tue, 28 Dec 2021 19:03:20 GMT

Thank you