https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742340#M767195 <P>Hi thanks it is really hot to touch and I can't keep the tv on long enough to get into settings 🤦‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span><span class="lia-unicode-emoji" title=":grinning_squinting_face:">😆</span>thanks</P> Thu, 05 Aug 2021 18:38:10 GMT Rothy35 2021-08-05T18:38:10Z https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742330#M767191 <P>My sky a box is very very hot to the touch and when I connect to the tv it makes the tv turn on and off randomly I cannot watch, when I disconnect the q box my tv works fine</P> Thu, 05 Aug 2021 18:31:43 GMT https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742330#M767191 Rothy35 2021-08-05T18:31:43Z https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742336#M767192 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3420470">@Rothy35</a>&nbsp;Is there sufficient ventilation around the box?</P> Thu, 05 Aug 2021 18:35:00 GMT https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742336#M767192 Daniel0210 2021-08-05T18:35:00Z https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742337#M767193 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3420470">@Rothy35</a>The boxes do run hot but not so hot that you can't touch them. Try turning off HDMI control (CEC) in either the Q box or your TV as this is how the Q box turns your TV on.</P><P>If it is unreasonably hot speak to Sky so they can replace the box, remember Q boxes need lots of air flow so don't mount them behind TVs or put them in closed cabinets.</P> Thu, 05 Aug 2021 18:36:46 GMT https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742337#M767193 bob1234 2021-08-05T18:36:46Z https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742338#M767194 <P>Hi yes it has been working fine for a couple of years and always in the same place thanks</P> Thu, 05 Aug 2021 18:36:38 GMT https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742338#M767194 Rothy35 2021-08-05T18:36:38Z https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742340#M767195 <P>Hi thanks it is really hot to touch and I can't keep the tv on long enough to get into settings 🤦‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span><span class="lia-unicode-emoji" title=":grinning_squinting_face:">😆</span>thanks</P> Thu, 05 Aug 2021 18:38:10 GMT https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742340#M767195 Rothy35 2021-08-05T18:38:10Z https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742342#M767196 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3420470">@Rothy35</a>Time to phone Sky.</P> Thu, 05 Aug 2021 18:42:47 GMT https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742342#M767196 bob1234 2021-08-05T18:42:47Z https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742581#M767197 <P>Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.</P><P>We look forward to speaking to you.</P> Fri, 06 Aug 2021 09:45:56 GMT https://helpforum.sky.com/t5/Archive/Sky-q-box-hot/m-p/3742581#M767197 Lisa-P1987 2021-08-06T09:45:56Z