topic Re: No satellite signal in Archive

No satellite signal

Pam1982 — Thu, 05 Aug 2021 09:43:31 GMT

My sky was working fine this morning and no it's displaying no satellite signal, I've unplugged box tighten leads and replughed in and still nothing

GD1 — Thu, 05 Aug 2021 09:45:00 GMT

@Pam1982 Do you have your own dish or are you on a communal dish?

Pam1982 — Thu, 05 Aug 2021 09:51:23 GMT

We have our own dish

Pam1982 — Thu, 05 Aug 2021 09:51:57 GMT

We have our own dish.

GD1 — Thu, 05 Aug 2021 10:30:58 GMT

@Pam1982 As you've done all the usual trouble shooting it looks like you need a sky engineer to visit https://www.sky.com/help/diagnostics/no-satellite-signal/sky-q-nss-standard

Follow the steps in the link, when you get to the end there should be an option to book an engineer.