https://helpforum.sky.com/t5/Archive/Issues-with-Sky-Q-box/m-p/3741314#M766938 <P>Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.</P><P>We look forward to speaking to you.</P> Wed, 04 Aug 2021 11:08:19 GMT Lisa-P1987 2021-08-04T11:08:19Z https://helpforum.sky.com/t5/Archive/Issues-with-Sky-Q-box/m-p/3741054#M766936 <P>We've been having issues with our Sky Q box, every time we change channel it goes to a black screen with technical fault. We have to switch the box on and off to get a channel back. This happens every time we change change, watch a recorded programme etc. As. We don't own the Sky Q box, can we get the box replaced?</P> Tue, 03 Aug 2021 21:05:38 GMT https://helpforum.sky.com/t5/Archive/Issues-with-Sky-Q-box/m-p/3741054#M766936 WAG7 2021-08-03T21:05:38Z https://helpforum.sky.com/t5/Archive/Issues-with-Sky-Q-box/m-p/3741063#M766937 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3419532">@WAG7</a>&nbsp;has this always been a problem ? In answer to your question yes if you contact sky they should be able to swap our boxes.</P> Tue, 03 Aug 2021 21:20:16 GMT https://helpforum.sky.com/t5/Archive/Issues-with-Sky-Q-box/m-p/3741063#M766937 brianholt 2021-08-03T21:20:16Z https://helpforum.sky.com/t5/Archive/Issues-with-Sky-Q-box/m-p/3741314#M766938 <P>Hi there, I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.</P><P>We look forward to speaking to you.</P> Wed, 04 Aug 2021 11:08:19 GMT https://helpforum.sky.com/t5/Archive/Issues-with-Sky-Q-box/m-p/3741314#M766938 Lisa-P1987 2021-08-04T11:08:19Z