https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741194#M766921 <P>Yes it's a new account&nbsp;</P> Wed, 04 Aug 2021 08:36:33 GMT Sofie1996 2021-08-04T08:36:33Z https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741191#M766919 <P>Hi when I want to download something on sky from catch up tv it says you don't have The required subscription to download this programme&nbsp;</P> Wed, 04 Aug 2021 08:33:46 GMT https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741191#M766919 Sofie1996 2021-08-04T08:33:46Z https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741192#M766920 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3419631">@Sofie1996</a>&nbsp; Is this a new account?&nbsp; If so call Sky as sometimes new accounts aren't setup correctly.</P> Wed, 04 Aug 2021 08:34:36 GMT https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741192#M766920 GD1 2021-08-04T08:34:36Z https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741194#M766921 <P>Yes it's a new account&nbsp;</P> Wed, 04 Aug 2021 08:36:33 GMT https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741194#M766921 Sofie1996 2021-08-04T08:36:33Z https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741196#M766922 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3419631">@Sofie1996</a>&nbsp; You'll need to call Sky to correct your account.</P> Wed, 04 Aug 2021 08:37:16 GMT https://helpforum.sky.com/t5/Archive/Catch-up-tv-can-t-download/m-p/3741196#M766922 GD1 2021-08-04T08:37:16Z