https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908582#M764605 <P>I've recieved a letter saying I need send you're equipment back if not you're sending it to debt agency. I cannot send back as currently in isolation and have been over a week now I'm very poorly and so is my child so if someone need to collect the sky box then I can leave on the door but Im not allowed out of isolation till showing no symptons and test negative. I have proof of this if I need to send it.&nbsp;</P> Fri, 28 Jan 2022 12:41:53 GMT Chelsea1996 2022-01-28T12:41:53Z https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908582#M764605 <P>I've recieved a letter saying I need send you're equipment back if not you're sending it to debt agency. I cannot send back as currently in isolation and have been over a week now I'm very poorly and so is my child so if someone need to collect the sky box then I can leave on the door but Im not allowed out of isolation till showing no symptons and test negative. I have proof of this if I need to send it.&nbsp;</P> Fri, 28 Jan 2022 12:41:53 GMT https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908582#M764605 Chelsea1996 2022-01-28T12:41:53Z https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908592#M764606 <P><A href="https://helpforum.sky.com/t5/Sky-TV/Book-a-collection-for-your-Sky-equipment-with-Royal-Mail/ba-p/3643326" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Book-a-collection-for-your-Sky-equipment-with-Royal-Mail/ba-p/3643326</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/return-or-recycle-sky-equipment" target="_blank">https://www.sky.com/help/articles/return-or-recycle-sky-equipment</A></P><P>&nbsp;</P> Fri, 28 Jan 2022 12:48:54 GMT https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908592#M764606 PandJ2020 2022-01-28T12:48:54Z https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908595#M764607 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3514555">@Chelsea1996</a>&nbsp;You don't need to leave your house. Just follow the links provided above by&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3094476">@PandJ2020</a>&nbsp;</P> Fri, 28 Jan 2022 12:51:58 GMT https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908595#M764607 Daniel0210 2022-01-28T12:51:58Z https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908623#M764608 <P>You can have Royal Mail come to your door to pick it up so follow the links to print a label and if you have a box at home you can use that to put it in.</P> Fri, 28 Jan 2022 13:07:18 GMT https://helpforum.sky.com/t5/Archive/I-m-currently-isolation-because-I-have-covid-and-I-ve-been-charged-for-the-box-and-received-a-letter/m-p/3908623#M764608 caesarome 2022-01-28T13:07:18Z