topic Re: Contact bill in Archive

Contact bill

345Jamma12 — Fri, 07 Jan 2022 17:39:22 GMT

How do I contact sky with a number where I can speak to a actual adviser and not automated service

I wish to discuss my bill!

Re: Contact bill

GD1 — Fri, 07 Jan 2022 17:42:03 GMT

@345Jamma12 You need to call and be patient on the phone to go through the menus as there is no direct, secret number that circumvents the menu.

If you wish to post your issue here the forum may be able to help.

Re: Contact bill

345Jamma12 — Fri, 07 Jan 2022 17:43:22 GMT

I cannot get through to no one

i am being patient.

it cuts me off every time I don't get the option of speaking to a human!

is there a different number ?

Re: Contact bill

GD1 — Fri, 07 Jan 2022 17:46:56 GMT

@345Jamma12 wrote:
I cannot get through to no one
i am being patient.
it cuts me off every time I don't get the option of speaking to a human!
is there a different number ?

No, there is no different number as already advised.

If you explain to the forum what your issue is we may be able to help.

Re: Contact bill

Mark39 — Fri, 07 Jan 2022 19:59:48 GMT

@345Jamma12 is your bill overdue and your services restricted? If so, Sky view you as in breach of contract and won't talk to you until you pay the amount outstanding.

Re: Contact bill

TechmanagerMal — Sun, 09 Jan 2022 11:25:07 GMT

@345Jamma12 wrote:
How do I contact sky with a number where I can speak to a actual adviser and not automated service
I wish to discuss my bill!

Follow this advice closely unless as @Mark39 suggests your services are restricted -
For the general-purpose number click on "Need more help" at the bottom of this page
https://www.sky.com/help/home
If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.
When you call you will be asked if the call is to do with mobile say "No"
You will then be asked the nature of the call say " Technical "
You will be offered a text to the number you are calling on say "Yes" and a text will be sent DO NOT hang up when it says to do so.
It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
I hope this helps.