https://helpforum.sky.com/t5/Archive/New-phone/m-p/3800756#M762134 <P>Hello there,</P><P>&nbsp;</P><P>I very recently bought a new phone with sky. I wanted to do an upgrade from my old iPhone SE with sky mobile to a new iPhone 13. I have purchased and received my iPhone 13 however, after researching have realised I need to send back my old phone to pay off my remaining contract with the iPhone SE. I cannot find on the website where I can request packaging to send my old phone back to you.&nbsp;<BR /><BR /></P><P>Thank you</P> Tue, 19 Oct 2021 15:40:18 GMT D1709 2021-10-19T15:40:18Z https://helpforum.sky.com/t5/Archive/New-phone/m-p/3800756#M762134 <P>Hello there,</P><P>&nbsp;</P><P>I very recently bought a new phone with sky. I wanted to do an upgrade from my old iPhone SE with sky mobile to a new iPhone 13. I have purchased and received my iPhone 13 however, after researching have realised I need to send back my old phone to pay off my remaining contract with the iPhone SE. I cannot find on the website where I can request packaging to send my old phone back to you.&nbsp;<BR /><BR /></P><P>Thank you</P> Tue, 19 Oct 2021 15:40:18 GMT https://helpforum.sky.com/t5/Archive/New-phone/m-p/3800756#M762134 D1709 2021-10-19T15:40:18Z https://helpforum.sky.com/t5/Archive/New-phone/m-p/3800774#M762135 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3461190">@D1709</a>&nbsp; you need to call sky to arrange this, can't be done online. Call on 150.&nbsp;</P> Tue, 19 Oct 2021 15:49:21 GMT https://helpforum.sky.com/t5/Archive/New-phone/m-p/3800774#M762135 63johnw 2021-10-19T15:49:21Z