https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3795930#M761916 <P>Can anyone shed light as to why I can no longer access my Sky mobile account online?&nbsp;<BR /><BR /></P><P>only gives me access to my broadband/talk bill.</P><P>&nbsp;</P><P>im disabled and my wife speaks on my behalf but they won't let her assist.</P><P>&nbsp;</P><P>stuck.</P><P>&nbsp;</P><P>please help</P> Fri, 15 Oct 2021 18:53:48 GMT Jamiemurph 2021-10-15T18:53:48Z https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3795930#M761916 <P>Can anyone shed light as to why I can no longer access my Sky mobile account online?&nbsp;<BR /><BR /></P><P>only gives me access to my broadband/talk bill.</P><P>&nbsp;</P><P>im disabled and my wife speaks on my behalf but they won't let her assist.</P><P>&nbsp;</P><P>stuck.</P><P>&nbsp;</P><P>please help</P> Fri, 15 Oct 2021 18:53:48 GMT https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3795930#M761916 Jamiemurph 2021-10-15T18:53:48Z https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3795939#M761917 <P>Are you saying this link isn't working for you:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/mobile" target="_blank">https://www.sky.com/myaccount/mobile</A></P> Fri, 15 Oct 2021 19:04:34 GMT https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3795939#M761917 caesarome 2021-10-15T19:04:34Z https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3796017#M761918 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9F717B44-6955-4EDC-87F5-2B97DC27862D.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/72118i32689276490881DF/image-size/medium?v=v2&amp;px=400" role="button" title="9F717B44-6955-4EDC-87F5-2B97DC27862D.png" alt="9F717B44-6955-4EDC-87F5-2B97DC27862D.png" /></span></P><P> </P> Fri, 15 Oct 2021 20:23:25 GMT https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3796017#M761918 Jamiemurph 2021-10-15T20:23:25Z https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3796044#M761919 <P>I have escalated your post to Sky who will be in touch with you tomorrow&nbsp;regarding this via a blue bubble which will appear at the bottom of this page.</P> <P><BR />This link explains how this works:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.</P> <P>&nbsp;</P> <P>In the meantime does the link I posted earlier work for you ?</P> Fri, 15 Oct 2021 20:44:23 GMT https://helpforum.sky.com/t5/Archive/Mobile-bill-trouble/m-p/3796044#M761919 caesarome 2021-10-15T20:44:23Z