https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3787950#M761419 <P>I have an iPhone 12 Pro with Sky. I am in an area that has 5G coverage. I can only get 4G.</P><P>I have just purchased a Gigacube from Vodafone which is a Huawei 5G Mobile broadband router with unlimited data sim.</P><P>I also had a problem with this&nbsp; getting a 5G signal. Vodafone are now sending me a new sim as the one they sent with the cube doesn't have 5G capability?!</P><P>Does this mean I should be asking Sky for a 5G capable sim and will I be able to keep my mobile number.</P><P>I am a VIP member</P> Thu, 07 Oct 2021 23:01:04 GMT jackiebarley 2021-10-07T23:01:04Z https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3787950#M761419 <P>I have an iPhone 12 Pro with Sky. I am in an area that has 5G coverage. I can only get 4G.</P><P>I have just purchased a Gigacube from Vodafone which is a Huawei 5G Mobile broadband router with unlimited data sim.</P><P>I also had a problem with this&nbsp; getting a 5G signal. Vodafone are now sending me a new sim as the one they sent with the cube doesn't have 5G capability?!</P><P>Does this mean I should be asking Sky for a 5G capable sim and will I be able to keep my mobile number.</P><P>I am a VIP member</P> Thu, 07 Oct 2021 23:01:04 GMT https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3787950#M761419 jackiebarley 2021-10-07T23:01:04Z https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3787992#M761420 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1063056">@jackiebarley</a>&nbsp; all sky sims are 5G capable, so you don't need a new sim. Have you enabled the 5G add on in your account?</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-mobile-5g#mobile-help-page-technical-contact-us" target="_blank">https://www.sky.com/help/articles/sky-mobile-5g#mobile-help-page-technical-contact-us</A></P> Fri, 08 Oct 2021 06:24:35 GMT https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3787992#M761420 63johnw 2021-10-08T06:24:35Z https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3788046#M761421 <P>Thank you. I shall do this. The joke is Sky have just launched &nbsp;WiFi TV but haven't bothered to sort out a WiFi 5G router for those who can only get broadband through a copper wire. I'm having to pay Vodafone £60 a month</P> Fri, 08 Oct 2021 07:53:40 GMT https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3788046#M761421 jackiebarley 2021-10-08T07:53:40Z https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3788174#M761422 <P>I have now found out that my coverage for 5G is with Vodafone. I am not in 5G coverage with Sky as they are off O2 which I only have 4G cover!!!! Maybe Sky should be with Vodafone.</P> Fri, 08 Oct 2021 09:46:02 GMT https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3788174#M761422 jackiebarley 2021-10-08T09:46:02Z https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3788830#M761423 <P>I have now found out that Vodafone 5G coverage does not include my address although it shows on the Vodafone coverage map. So the 5G Vodafone Gigacube is going back and I'm backn to slow Sky WiFi through a copper wire. I'm hoping that the new&nbsp; SKY 5G TV and WiFi box will sort out my problem&nbsp; although O2&nbsp; ( Sky)&nbsp; coverage of 5G is not in my area yet!</P> Fri, 08 Oct 2021 17:46:06 GMT https://helpforum.sky.com/t5/Archive/My-iPhone-12-Pro-is-ready-for-5G-I-live-in-an-area-with-5G-but-I-can-only-get-4G/m-p/3788830#M761423 jackiebarley 2021-10-08T17:46:06Z