https://helpforum.sky.com/t5/Archive/Return-to-Consignor/m-p/3735940#M757054 <P>Hi I ordered a sky mobile device on Saturday and received confirmation of delivery then quickly today DPD updated with return to consignor. I called sky and the agent said definitely coming to me today then spoke to DPD and they said it was being sent back by their security team. When I questioned why she said she didn't know phone sky within 24 hours. She said something to do with fraud. Sky said there is nothing on my account ata all! I actually also work for sky. So I'm confused as anything. Any one else had this?</P> Mon, 26 Jul 2021 23:05:29 GMT Chez92 2021-07-26T23:05:29Z https://helpforum.sky.com/t5/Archive/Return-to-Consignor/m-p/3735940#M757054 <P>Hi I ordered a sky mobile device on Saturday and received confirmation of delivery then quickly today DPD updated with return to consignor. I called sky and the agent said definitely coming to me today then spoke to DPD and they said it was being sent back by their security team. When I questioned why she said she didn't know phone sky within 24 hours. She said something to do with fraud. Sky said there is nothing on my account ata all! I actually also work for sky. So I'm confused as anything. Any one else had this?</P> Mon, 26 Jul 2021 23:05:29 GMT https://helpforum.sky.com/t5/Archive/Return-to-Consignor/m-p/3735940#M757054 Chez92 2021-07-26T23:05:29Z https://helpforum.sky.com/t5/Archive/Return-to-Consignor/m-p/3735960#M757055 <P>Devices like this usually get returned if the enhanced credit check is failed but I'm not sure if that is what is happening in your case. Perhaps leave it a further 24 hours and if it is saying it is out for delivery then you will have to call Sky again if you don't receive it.</P> Tue, 27 Jul 2021 04:49:49 GMT https://helpforum.sky.com/t5/Archive/Return-to-Consignor/m-p/3735960#M757055 caesarome 2021-07-27T04:49:49Z https://helpforum.sky.com/t5/Archive/Return-to-Consignor/m-p/3735995#M757056 <P>Thanks for the reply. I'm not sure this is what happened as I go a device last month. I will ring them again today to find out</P> Tue, 27 Jul 2021 07:12:10 GMT https://helpforum.sky.com/t5/Archive/Return-to-Consignor/m-p/3735995#M757056 Chez92 2021-07-27T07:12:10Z