https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777324#M754268 <P>The solution to this SD/HD problem is very simple. Sky should just bundle HD so everyone has it.</P><P>&nbsp;</P> Sun, 26 Sep 2021 09:49:52 GMT LGUser 2021-09-26T09:49:52Z https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777290#M754266 <P>Has anyone else experienced issues when trying to record in SD since the new layout?&nbsp;<BR />I select the SD format, go back to the screen to select my recording and it won't record and asks me to select the red button to upgrade my package.&nbsp;<BR />I don't want to pay for HD, I don't see the point I pay more than enough for the TV package I have however this new feature making it impossible to watch anything back is infuriating!! - The main reason I enjoyed my Sky package was because I could tailor what I watch via demand (recordings) because I work random hours!&nbsp;<BR />If this isn't resolved soon I may have to switch providers, forcing people to upgrade their package to use a service they're already paying for in an alternative format is ludacris! Sky should be ashamed!&nbsp;</P> Sun, 26 Sep 2021 09:10:59 GMT https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777290#M754266 GemmaLouise1006 2021-09-26T09:10:59Z https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777312#M754267 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3447925">@GemmaLouise1006</a>&nbsp; There are some problems at the moment, I have escalated this to Sky who will be in touch via the forum.</P> Sun, 26 Sep 2021 09:33:55 GMT https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777312#M754267 SDR 2021-09-26T09:33:55Z https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777324#M754268 <P>The solution to this SD/HD problem is very simple. Sky should just bundle HD so everyone has it.</P><P>&nbsp;</P> Sun, 26 Sep 2021 09:49:52 GMT https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777324#M754268 LGUser 2021-09-26T09:49:52Z https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777352#M754269 <P>Thanks for escalating SDR. We've sent an invite.</P> Sun, 26 Sep 2021 10:26:26 GMT https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777352#M754269 Tom-W19 2021-09-26T10:26:26Z https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777423#M754270 <P>Thank you&nbsp;</P> Sun, 26 Sep 2021 11:39:45 GMT https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777423#M754270 GemmaLouise1006 2021-09-26T11:39:45Z https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777425#M754271 <P>Thank you look forward to having this resolved <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 26 Sep 2021 11:40:33 GMT https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777425#M754271 GemmaLouise1006 2021-09-26T11:40:33Z https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777426#M754272 <P>I had it previously but I genuinely didn't see the difference &amp; when it came to reducing my package costs it was a no brainier to leave the HD off&nbsp;</P> Sun, 26 Sep 2021 11:41:42 GMT https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777426#M754272 GemmaLouise1006 2021-09-26T11:41:42Z https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777433#M754273 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3447925">@GemmaLouise1006</a>&nbsp;have you also set your download preference to SD ?</P><P>&nbsp;</P><P>Main Menu -&gt; Settings -&gt; Setup -&gt; Preferences</P> Sun, 26 Sep 2021 11:55:12 GMT https://helpforum.sky.com/t5/Archive/Issues-with-recording-since-new-layout/m-p/3777433#M754273 nigea99 2021-09-26T11:55:12Z