https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776096#M754018 <P>I have two miniboxes. Just received the second one today. it's hooked up but I can't switch off the tv, change channels or volume.</P> Fri, 24 Sep 2021 12:06:11 GMT queby 2021-09-24T12:06:11Z https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776096#M754018 <P>I have two miniboxes. Just received the second one today. it's hooked up but I can't switch off the tv, change channels or volume.</P> Fri, 24 Sep 2021 12:06:11 GMT https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776096#M754018 queby 2021-09-24T12:06:11Z https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776098#M754019 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/517690">@queby</a>&nbsp; Have you setup your remote to operate your TV?&nbsp; &nbsp;<A href="https://www.sky.com/help/diagnostics/sky-q-remotes/what-would-you-like-help-with" target="_blank">https://www.sky.com/help/diagnostics/sky-q-remotes/what-would-you-like-help-with</A></P> Fri, 24 Sep 2021 12:08:33 GMT https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776098#M754019 GD1 2021-09-24T12:08:33Z https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776153#M754020 <P>I've set up the remote control, I get to 'Finish' I'm told the remote control is set up. Then I'm sent back to the beginning again with 'no satellite connection'!</P> Fri, 24 Sep 2021 12:50:22 GMT https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776153#M754020 queby 2021-09-24T12:50:22Z https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776181#M754021 <P>Thanks for your help. After a whole day of 'poking and hoping' it seems to be working!</P> Fri, 24 Sep 2021 13:17:35 GMT https://helpforum.sky.com/t5/Archive/New-mini-box-problem/m-p/3776181#M754021 queby 2021-09-24T13:17:35Z