topic Re: Packaging in Archive

Packaging

LTris — Fri, 24 Sep 2021 12:56:28 GMT

I had a text to say sky have sent packaging for me to return my Sky q boxes but I haven't recieved them yet. How long does this normally take?
regards

Re: Packaging

lettice — Fri, 24 Sep 2021 13:03:36 GMT

You can send back your equipment back in any packaging you have, as the help pages explain here.
Save waiting for the packaging to arrive,

Return or recycle your Sky equipment | Sky Help | Sky.com

Important:

Make sure when you return your equipment that you keep a copy of the returns receipt.

Re: Packaging

GD1 — Fri, 24 Sep 2021 13:03:54 GMT

@LTris When did you receive the text? It can take a few days.

Re: Packaging

LTris — Fri, 24 Sep 2021 13:05:42 GMT

I can but was told to use the packaging being sent with all the returns notice enclosed.

Re: Packaging

LTris — Fri, 24 Sep 2021 13:06:55 GMT

A week ago... I may wait a bit longer then.
thanks