Main Box disconnects from internet constantly

Brad5000 — Thu, 23 Sep 2021 17:44:52 GMT

Hi,

My sky q has been playing up now for months. Ive had an engineer round who said I needed a booster, booster installed, problem fine for 24hours then back again. I spoke to a nice customer service lady named lauren on the phone for 2hours who ran through all sorts of things to try to resolve it, most of what Ive already tried and nothing has worked. Nothing has changed in terms of my internet, amount of mirrors i have in the house etc etc. You can sit and watch the main box settings disconnect and reconnect constantly throughout the day. Please god someone help as I cant watch any mini boxes of an evening at all. Thanks in advance

Re: Main Box disconnects from internet constantly

Greenfingers001 — Fri, 24 Sep 2021 13:00:17 GMT

Sky community messaging

spoke with @Brad5000 checked mesh network and raised off to the egineers as all troubleshooting previously been done

Thanks for reachig out to Sky community

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Main Box disconnects from internet constantly

Re: Main Box disconnects from internet constantly