Dolby Digital Plus speaker crackle

CiaranMcK92 — Sat, 18 Sep 2021 14:14:02 GMT

Hi,

I've noticed myself getting audio quality problems when using Dolby Digital Plus on Sky Q. It's especially bad while watching the later seasons of Dexter in UHD but I've noticed it on basically every DD+ programme I've watched via sky. At this point we avoid using Sky whenever possible because the crackle drives me crazy!

My audio quality is crisp on every other input, but when watching programmes on Sky, especially Dolby Digital + (inc Atmos) I get a pronounced crackle on the centre speaker.

I'm running a Jamo s809 5.1.4 set up through a Denon x3700h AVR. Running the Sky box directly to the AVR, then image only to the TV via eArc. All cables and connections are high quality and intact. I've tried changing the Sky > AVR HDMI cable with no joy.

Has anyone experienced similar issues? Any ideas how to fix? It irks me splashing out on a decent system only to be let down by input quality.

Sky box is a 1TB UHD.

Re: Dolby Digital Plus speaker crackle

nigea99 — Sat, 18 Sep 2021 14:29:26 GMT

hi @CiaranMcK92

do you get the same problem if you drop back to the DD 5.1 tracks on the same content ?

If you are not getting the probles with other sources then I think it does probably point to a SKY Q box problem

BTW I have a v1 2TB UHD box connected to a Yamaha Amp & 7.1.2 peaker system with no problems - although I can't comment on Dexter as I have not seen it

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Dolby Digital Plus speaker crackle

Re: Dolby Digital Plus speaker crackle