topic Re: Sky Q box won’t turn on in Archive

Sky Q box won’t turn on

JOHYDERX — Tue, 07 Sep 2021 09:08:18 GMT

Hi all, my sky box every single day goes into standby at random times of the day and won't turn on again. Today it's 9am, two days ago it was the middle of the day. My eco settings are NONE and have tried all obvious solutions like changing it, changing it back to none and confirming changes. Any help appreciated!

Re: Sky Q box won’t turn on

MightyQuinn — Tue, 07 Sep 2021 09:47:57 GMT

Hi @JOHYDERX Follow the self help which should lead you a replacement box if required.

https://www.sky.com/help/diagnostics/sky-q-stuck-on-standby/check-your-remote

Re: Sky Q box won’t turn on

JOHYDERX — Tue, 07 Sep 2021 10:11:56 GMT

Thanks for that, although the link won't load on my phone, just comes up with a list of topics again saying I already have an order in progress

Re: Sky Q box won’t turn on

Rhonny — Tue, 07 Sep 2021 10:26:48 GMT

@JOHYDERX

https://www.sky.com/help/articles/sky-q-box-wont-turn-on