topic Re: Sky Q defaults to Sky intros in Archive

Sky Q defaults to Sky intros

Ziestaul — Sat, 28 Aug 2021 20:15:15 GMT

Why is it that after I finish watching Recordings, Sky has automatically switched to Sky Intros channel with extremely annoying and extremely loud music. It's so frustrating. Is there a way to change this? Thanks

Re: Sky Q defaults to Sky intros

GD1 — Sat, 28 Aug 2021 20:17:43 GMT

@Ziestaul It shouldn't be doing that unless that was the last channel it was on, after watching any recordings it should revert back to the last channel watched.

I would try the age old power down for 30 seconds, then reboot the box. See if it continues to happen.

Re: Sky Q defaults to Sky intros

Ziestaul — Sat, 28 Aug 2021 20:22:18 GMT

Hi there, I agree it should revert to the last channel watched but it doesn't. This usually happens when I've bee watching Recordings for a while..... Have powered down before but doesn't change it. Has been happening a while. Just wondered if this happened to anyone else. Thanks for responding though.

Re: Sky Q defaults to Sky intros

GD1 — Sat, 28 Aug 2021 20:23:17 GMT

@Ziestaul I'd be looking to get the box swapped.

Re: Sky Q defaults to Sky intros

NewtonBoy — Sat, 28 Aug 2021 21:09:32 GMT

It always happens if I've gone straight from a live UHD broadcast to a recording. When going back to live TV it goes to 998.

I believe it's a bug Sky are aware of and not a box swapping issue.

Re: Sky Q defaults to Sky intros

Ziestaul — Sat, 28 Aug 2021 21:13:16 GMT

Thank you so much. Yes had just finished watching Sky Sports ultra HD. Hadn't made the connection. Now I know will change channels before watching recordings. Thank you again!