topic Re: Frustrated with sky in Archive

Frustrated with sky

Falseteeth — Mon, 26 Jul 2021 15:17:45 GMT

Hello I have had a problem with trying to watch my recordings or catch up tv. It's just saying please wait or technical problem? So frustrating 😡

Re: Frustrated with sky

GD1 — Mon, 26 Jul 2021 15:23:23 GMT

@Falseteeth Have you tried a reboot? There isn't much info in your post so no one knows what you have or haven't tried.

Re: Frustrated with sky

Falseteeth — Mon, 26 Jul 2021 15:28:55 GMT

Yes I have read all the posts and tried rebooting and rebooting and rebooting but still nothing. Still no good

Re: Frustrated with sky

TimmyBGood — Mon, 26 Jul 2021 15:30:52 GMT

@Falseteeth

If it's a failed/failing hard drive, only getting the box swapped is a solution.

Re: Frustrated with sky

Falseteeth — Mon, 26 Jul 2021 15:43:39 GMT

If I have to change the box how do I go about this?

Re: Frustrated with sky

GD1 — Mon, 26 Jul 2021 17:36:58 GMT

@Falseteeth https://www.sky.com/help/articles/book-engineer-sky-q#need-a-hand

Re: Frustrated with sky

Rhonny — Mon, 26 Jul 2021 17:47:57 GMT

@Falseteeth

Go down to Settings but don't press Select. Instead type 0 0 1 Select to open the hidden menu. From there you can Reset Settings (you won't lose any recordings or preferences) which takes about 20 minutes. See if that helps sort things out.