topic Re: Pixelation on live tv Sky Q mini in Archive

Pixelation on live tv Sky Q mini

pablohoney1 — Sat, 24 Jul 2021 15:27:46 GMT

Right, now that the sound drop issue appears to have been fixed/reduced significantly, it is time for Sky to focus on the above issue. Is it going to take a year and thousands of posts to fix or is this something that can be fixed relatively quickly??

Re: Pixelation on live tv Sky Q mini

Lisa-P1987 — Sat, 24 Jul 2021 16:59:24 GMT

Pixilation on mini boxes is usually to do with connectivity issue more than anything.

Have you been through connectivity troubleshooting with us to try resolve it?

Re: Pixelation on live tv Sky Q mini

pablohoney1 — Mon, 26 Jul 2021 05:58:42 GMT

No, this is a known issue that appeared in either the Q14 or Q15 firmware. I have never had pixelation prior to then and my setup has not changed. So, similar to the sound drop out issue this is one that is going to take a year to fix and need thousands of people to respond to a thread before it is taken seriously 🙄