https://helpforum.sky.com/t5/Archive/Sky-q-mini-box-channels-freezing/m-p/3735230#M745490 <P>I have a Sky Q mini box in my daughters bedroom directly above our living room where the main Sky Q box is located along with our Wi-fi. The problem I'm getting and it's been from when I had sky installed is that the sky q mini box picture freezes, I've tried all the channels and it happens to them all. I've reset my main Sky Q box along with my mini box and still the same problems. I've also reset my Wi-fi. My Wi-fi is also with sky. any help is appreciated.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Sun, 25 Jul 2021 21:00:13 GMT robmccreight 2021-07-25T21:00:13Z https://helpforum.sky.com/t5/Archive/Sky-q-mini-box-channels-freezing/m-p/3735230#M745490 <P>I have a Sky Q mini box in my daughters bedroom directly above our living room where the main Sky Q box is located along with our Wi-fi. The problem I'm getting and it's been from when I had sky installed is that the sky q mini box picture freezes, I've tried all the channels and it happens to them all. I've reset my main Sky Q box along with my mini box and still the same problems. I've also reset my Wi-fi. My Wi-fi is also with sky. any help is appreciated.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Sun, 25 Jul 2021 21:00:13 GMT https://helpforum.sky.com/t5/Archive/Sky-q-mini-box-channels-freezing/m-p/3735230#M745490 robmccreight 2021-07-25T21:00:13Z https://helpforum.sky.com/t5/Archive/Sky-q-mini-box-channels-freezing/m-p/3735263#M745491 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3397767">@robmccreight</a></P><P>When you reset the Network on the mini (Settings / Setup / Network / Reset), at step 2 of 4 on screen which box are you pressing the WPS button on? The main box or the router? Whichever it is, try the other as it might provide a stronger signal to the mini box.&nbsp;</P> Sun, 25 Jul 2021 23:04:00 GMT https://helpforum.sky.com/t5/Archive/Sky-q-mini-box-channels-freezing/m-p/3735263#M745491 Rhonny 2021-07-25T23:04:00Z