topic Sky Q box in Archive

Sky Q box

Nat1222 — Sat, 24 Jul 2021 08:27:56 GMT

I wonder if anybody could help, my parents have a old sky box and their sky contact is due to finish next month. They are interested in the Sky Q box but don't have internet at home will the box still work without internet? Also do sky still have the old sky boxes ? Thank you

Re: Sky Q box

GD1 — Sat, 24 Jul 2021 08:35:06 GMT

@Nat1222 Sky Q does need an active internet connection. Sky don't actively supply Sky HD boxes, although these can be obtained from various online stores.

Re: Sky Q box

fizzdisco — Sat, 24 Jul 2021 08:51:21 GMT

@Nat1222

Based on personal experience, I'd recommend your parents do NOT switch to Sky Q. It's a very different user interface and many people of the older generation who may not be so tech savvy find it to be extremely unintuitive. It's much more graphic based and less simple to navigate than Sky+HD. If they don't have the internet then the added functionality of apps like Netflix will be useless to them.

My own parents hated it, so were switched back to Sky+ which continues to function perfectly for them.
Speak to Sky and renegotiate their contract. If they won't supply a replacement Sky+HD box then I'd recommend getting one from elsewhere (Amazon or ebay) and swapping it over yourself - it's very easy to do.

Re: Sky Q box

bob1234 — Sat, 24 Jul 2021 09:03:35 GMT

@Nat1222 Don't change if it is working to get the advantage of Q you really need an internet connection
You can just continue paying your existing rate or contact Sky to see if they will do a better deal BUT don't fall for you must change to Q you don't have to>

Re: Sky Q box

Nat1222 — Sat, 24 Jul 2021 10:27:24 GMT

@fizzdisco @Thank you very much for all the help. I did buy my parents a sky +HD box off Ebay which is a better one then they have so will try and pair their card to that box. I didn't want them paying out to buy the box. When a sky + box is just as good

Re: Sky Q box

TimmyBGood — Sat, 24 Jul 2021 11:01:21 GMT

@Nat1222 wrote:

When a sky + box is just as good

Sky Q has considerably more facilities than Sky+, including UHD/HDR, multiple simultaneous recordings and on-board apps. It's more a question of which facilities the subscriber is going to make use of.