topic Re: change address for installation in Archive

change address for installation

ROB2873 — Thu, 01 Jul 2021 15:42:36 GMT

I have booked a sky engineer to install SkyQ but am now moving house and want to change the address for the installation. how do I do this?

Re: change address for installation

MightyQuinn — Thu, 01 Jul 2021 15:49:20 GMT

Hi @ROB2873 By telephoning Sky.

Re: change address for installation

ROB2873 — Thu, 01 Jul 2021 16:11:28 GMT

Thanks, but I cant find a number

Re: change address for installation

MightyQuinn — Thu, 01 Jul 2021 16:31:26 GMT

Hi @ROB2873 Your personal number for Sky can be found in the My Sky App VIP section. Unfortunately telephone numbers are blocked in this community.

There is a general help number by following Yes I still need help, Call us.

https://www.sky.com/help/articles/welcome-to-sky-q#q-help

Re: change address for installation

caesarome — Thu, 01 Jul 2021 16:27:19 GMT

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:

https://www.sky.com/help

Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.