https://helpforum.sky.com/t5/Archive/Box-not-working/m-p/3712761#M740613 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3397338">@Dianeg69</a>&nbsp; 1st thing to try is power down both boxes, then reboot the main Q box, when fully ebooted then reboot the mi ni.</P> Thu, 17 Jun 2021 20:36:48 GMT GD1 2021-06-17T20:36:48Z https://helpforum.sky.com/t5/Archive/Box-not-working/m-p/3712756#M740612 <P>Sky box asking me to insert my viewing card with the chip facing up.&nbsp;</P><P>&nbsp;</P><P>This is done but message still there, our 2nd box not working at all</P> Thu, 17 Jun 2021 20:35:33 GMT https://helpforum.sky.com/t5/Archive/Box-not-working/m-p/3712756#M740612 Dianeg69 2021-06-17T20:35:33Z https://helpforum.sky.com/t5/Archive/Box-not-working/m-p/3712761#M740613 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3397338">@Dianeg69</a>&nbsp; 1st thing to try is power down both boxes, then reboot the main Q box, when fully ebooted then reboot the mi ni.</P> Thu, 17 Jun 2021 20:36:48 GMT https://helpforum.sky.com/t5/Archive/Box-not-working/m-p/3712761#M740613 GD1 2021-06-17T20:36:48Z