https://helpforum.sky.com/t5/Archive/Voice-Control-Ceased-Working/m-p/3710596#M740158 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>The voice control function worked flawlessly for ages with our new remote. Since the weekend, it has now failed to work. It listens but responds with "Sorry, we didn't quite get that"&nbsp;</P><P>&nbsp;</P><P>Both my husband and I have tried, speaking clearly every time but with no success. Batteries have been replaced, remote hoovered out and cleaned thoroughly, as well as following the reset process for the remote.</P><P>&nbsp;</P><P>Nothing has worked. Please help.</P> Mon, 14 Jun 2021 14:27:18 GMT H+Ironside 2021-06-14T14:27:18Z https://helpforum.sky.com/t5/Archive/Voice-Control-Ceased-Working/m-p/3710596#M740158 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>The voice control function worked flawlessly for ages with our new remote. Since the weekend, it has now failed to work. It listens but responds with "Sorry, we didn't quite get that"&nbsp;</P><P>&nbsp;</P><P>Both my husband and I have tried, speaking clearly every time but with no success. Batteries have been replaced, remote hoovered out and cleaned thoroughly, as well as following the reset process for the remote.</P><P>&nbsp;</P><P>Nothing has worked. Please help.</P> Mon, 14 Jun 2021 14:27:18 GMT https://helpforum.sky.com/t5/Archive/Voice-Control-Ceased-Working/m-p/3710596#M740158 H+Ironside 2021-06-14T14:27:18Z