https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3700538#M735719 <P>I have been charged twice for my bill</P> Fri, 28 May 2021 12:04:12 GMT Caitlan4 2021-05-28T12:04:12Z https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3700538#M735719 <P>I have been charged twice for my bill</P> Fri, 28 May 2021 12:04:12 GMT https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3700538#M735719 Caitlan4 2021-05-28T12:04:12Z https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3700545#M735720 <P>Did you pay your Sky bill yourself when you usually pay by a direct debit or continuous card payment ?</P> <P>&nbsp;</P> <P>If so then as you have a direct debit set up you should never need to make a payment as you have done. What will happen now is a credit will appear on your account for the amount you have overpaid and this will be used to pay your next bill so on that bill no money will be taken from your account. If you want the overpayment returned you will need to contact Sky, the repayment will take 3-5 business days.</P> Fri, 28 May 2021 12:08:30 GMT https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3700545#M735720 caesarome 2021-05-28T12:08:30Z https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3833030#M735721 <P>No I pay monthly and my bill was cleared as always and said zero until today when it says double the amount and carried over</P> Sat, 13 Nov 2021 11:48:12 GMT https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3833030#M735721 Skyppy 2021-11-13T11:48:12Z https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3833032#M735722 <P>I'll call and find out but I have tried to set up a dd</P> Sat, 13 Nov 2021 11:49:32 GMT https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3833032#M735722 Skyppy 2021-11-13T11:49:32Z https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3833033#M735723 <P>I pay continuously by card same time each month&nbsp;</P> Sat, 13 Nov 2021 11:50:02 GMT https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3833033#M735723 Skyppy 2021-11-13T11:50:02Z https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3833103#M735724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3473740">@Skyppy</a>&nbsp;</P> <P>You are posting in an old topic here so can you explain what has happened ?</P> Sat, 13 Nov 2021 13:06:52 GMT https://helpforum.sky.com/t5/Archive/I-have-been-charged-twice-for-my-bill/m-p/3833103#M735724 caesarome 2021-11-13T13:06:52Z