https://helpforum.sky.com/t5/Archive/Waiting-on-credit-refund/m-p/3784705#M733024 <P>I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear at the bottom of this page.</P> <P><BR />This link explains how this works:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.</P> Tue, 05 Oct 2021 08:16:58 GMT caesarome 2021-10-05T08:16:58Z https://helpforum.sky.com/t5/Archive/Waiting-on-credit-refund/m-p/3784701#M733023 <P>Hi,</P><P>&nbsp;</P><P>I camcelled my Sky over 3.5 months ago and still waiting to be refunded my balance on account. Please can this be arranged?</P> Tue, 05 Oct 2021 08:14:58 GMT https://helpforum.sky.com/t5/Archive/Waiting-on-credit-refund/m-p/3784701#M733023 emo2015 2021-10-05T08:14:58Z https://helpforum.sky.com/t5/Archive/Waiting-on-credit-refund/m-p/3784705#M733024 <P>I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear at the bottom of this page.</P> <P><BR />This link explains how this works:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.</P> Tue, 05 Oct 2021 08:16:58 GMT https://helpforum.sky.com/t5/Archive/Waiting-on-credit-refund/m-p/3784705#M733024 caesarome 2021-10-05T08:16:58Z https://helpforum.sky.com/t5/Archive/Waiting-on-credit-refund/m-p/3784876#M733025 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3453388">@emo2015</a>&nbsp;wrote:<BR /><P>Hi,</P><P>&nbsp;</P><P>I camcelled my Sky over 3.5 months ago and still waiting to be refunded my balance on account. Please can this be arranged?</P><HR /></BLOCKQUOTE><UL><LI>This should happen automatically by credit to your bank if the direct debit is still in place or otherwise a cheque within six weeks of your termination date, or 3 to 5 working days if you call.</LI><LI>It would therefore suggest some issue on the cancellation so that you are prepared, have a read through the process here -&nbsp;<A href="https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/cancel-sky-tv/articles/cancel-sky-tv#still-need-hand" target="_blank">Cancelling Sky TV | Sky Help | Sky.com</A></LI></UL> Tue, 05 Oct 2021 11:26:41 GMT https://helpforum.sky.com/t5/Archive/Waiting-on-credit-refund/m-p/3784876#M733025 TechmanagerMal 2021-10-05T11:26:41Z