topic Monthly cost in Archive

Monthly cost

AbiBriggs — Tue, 05 Oct 2021 09:27:48 GMT

Hi. I'm surprised to see my bill at £123/month. Usual story that if I were a new customer I'd pay less (£97/month). Please can someone advise how to match this or do you only get "rewarded" for loyalty when you threaten to cancel? Thanks

Re: Monthly cost

SDR — Tue, 05 Oct 2021 09:29:49 GMT

@AbiBriggs wrote:

Hi. I'm surprised to see my bill at £123/month. Usual story that if I were a new customer I'd pay less (£97/month). Please can someone advise how to match this or do you only get "rewarded" for loyalty when you threaten to cancel? Thanks

Time to phone Skyabd negotiate a new contract.

Re: Monthly cost

Daniel0210 — Tue, 05 Oct 2021 10:05:47 GMT

@AbiBriggs As advised by @SDR you need to call Sky. You have probably started paying the full price because a discounted deal has now elapsed. You would have been told the duration of this deal when it was originally set up. Once you’ve done this make a note of its end date.