topic Re: We’ve found an old inactive account linked to your Sky iD in Archive https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741393#M728608 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3419696">@Jessey</a>&nbsp; I'm afraid the forum has no account access, we are all customer here.&nbsp; You'll need to call Sky again to get your account fixed.</P> Wed, 04 Aug 2021 12:35:28 GMT GD1 2021-08-04T12:35:28Z We’ve found an old inactive account linked to your Sky iD https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741387#M728607 <P>Brand new to sky and it says</P><P>"We’ve found an old inactive account linked to your Sky iD. You need to unlink it to enjoy all of your Sky services on your new account."</P><P>Finally got through on the phone and they unlinked the account meaning when I logged in it said guest account when before it said full access</P><P>Please help</P> Wed, 04 Aug 2021 12:33:16 GMT https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741387#M728607 Jessey 2021-08-04T12:33:16Z Re: We’ve found an old inactive account linked to your Sky iD https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741393#M728608 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3419696">@Jessey</a>&nbsp; I'm afraid the forum has no account access, we are all customer here.&nbsp; You'll need to call Sky again to get your account fixed.</P> Wed, 04 Aug 2021 12:35:28 GMT https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741393#M728608 GD1 2021-08-04T12:35:28Z Re: We’ve found an old inactive account linked to your Sky iD https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741405#M728609 <P>Okay, thank you</P> Wed, 04 Aug 2021 12:41:14 GMT https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741405#M728609 Jessey 2021-08-04T12:41:14Z Re: We’ve found an old inactive account linked to your Sky iD https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741432#M728610 <P>You'll need to wait for your services to be activated, once this is done, you will get full access to the online account</P> Wed, 04 Aug 2021 13:34:04 GMT https://helpforum.sky.com/t5/Archive/We-ve-found-an-old-inactive-account-linked-to-your-Sky-iD/m-p/3741432#M728610 Lisa-P1987 2021-08-04T13:34:04Z