topic Re: Contract renewal makes no sense in Archive

Contract renewal makes no sense

Darryl89 — Fri, 18 Jun 2021 00:12:23 GMT

It's time to renew my contract and it says it will be £188 a month for 18 months and gives a price breakdown of my tv package costing £112 and my broadband and calls costing £38.....well that's not £188, that's £150 so where's the extra £38 coming from??

Re: Contract renewal makes no sense

brianholt — Fri, 18 Jun 2021 03:32:33 GMT

@Darryl89 if this is an email offer you would be better off calling sky to negotiate. As fellow customers we cant see the offer or what the extra 38 pounds is for. Seems an expensive package anyhow.

Re: Contract renewal makes no sense

Darryl89 — Fri, 18 Jun 2021 06:47:47 GMT

It was on the my sky app.

Re: Contract renewal makes no sense

Mark39 — Fri, 18 Jun 2021 06:55:56 GMT

I agree with @brianholt.. You're likely to get a better deal by calling Sky to negotiate.

Re: Contract renewal makes no sense

Matt9300 — Fri, 18 Jun 2021 11:04:12 GMT

I've had this in the past when upgrading online/through the app.

It takes in existing discounts & adds the new discounts together when in reality - the old discounts would drop off.