topic Re: Awaiting a £10 refund in Archive

Awaiting a £10 refund

Adrian19851 — Wed, 16 Mar 2022 13:50:15 GMT

Told I'd be refunded in 3-5 days it's been over a week now no reply to email

Anonymous — Wed, 16 Mar 2022 13:58:02 GMT

@Adrian19851 Refunds can be delayed, the best bet is to get onto the phone with Sky and check the status direct with them.

Adrian19851 — Wed, 16 Mar 2022 13:58:52 GMT

Yeah that's a waste of half hour or more

Anonymous — Wed, 16 Mar 2022 14:00:02 GMT

@Adrian19851 I can see that, calling first thing can be quicker. Have you tried the chat ?

Sadly we are customers here so all we can do is advise.

Adrian19851 — Thu, 17 Mar 2022 16:11:35 GMT

Phoned now told will take up to 30 days what a joke in the days off instant transfers. I think holding customers money for interest is awful