topic Re: Switched from Vodafone Ireland to Sky Talk (Ireland) in Archive

Switched from Vodafone Ireland to Sky Talk (Ireland)

SG — Thu, 25 Nov 2021 19:10:48 GMT

Hi,

I recently moved from Vodafone Ireland to Sky Talk Ireland and now my relatives who are still with Vodafone cannot ring me. They get a recorded message which states "we cannot connect you at this time, please try again later”. Please help as my mother is elderly and really needs to be able to contact me.

Thanks,

Re: Switched from Vodafone Ireland to Sky Talk (Ireland)

GD1 — Thu, 25 Nov 2021 19:19:10 GMT

I've escalated your post via the community chat. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Keep an eye out for an invite or blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Re: Switched from Vodafone Ireland to Sky Talk (Ireland)

Daniel0210 — Thu, 25 Nov 2021 19:25:25 GMT

@SG I'm not certain but I would think the escalation chat will probably appear tomorrow now in view of you being in Ireland.

Re: Switched from Vodafone Ireland to Sky Talk (Ireland)

GD1 — Thu, 25 Nov 2021 19:26:52 GMT

@Daniel0210 wrote:
@SG I'm not certain but I would think the escalation chat will probably appear tomorrow now in view of you being in Ireland.

@Daniel0210 Correct @SG You most likely won't be contacted until tomorrow, please check back tomorrow sometime.

Re: Switched from Vodafone Ireland to Sky Talk (Ireland)

SG — Thu, 25 Nov 2021 19:39:24 GMT

Thanks guys, I'll check back tomorrow.