topic Re: landline in Archive

landline

weymouth08 — Mon, 03 Jan 2022 20:52:23 GMT

Landline not working. Do not have a mobile to phone engineer. I can't find Sky email to report

Re: landline

Daniel0210 — Mon, 03 Jan 2022 20:54:12 GMT

@weymouth08 You can't email them I'm afraid. I have therefore escalated your post to Sky who may get in touch with you tomorrow. Look out for an email and also a blue speech bubble on the bottom of this forum page. Once the blue chat bubble appears you have 48 hours to instigate the private chat or it will close automatically so don’t miss the opportunity.
This link explains the process
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: landline

caesarome — Mon, 03 Jan 2022 22:08:20 GMT

Has it been working previously @weymouth08 ,if not do you have a voice light on your broadband hub and is it lit ?

Re: landline

weymouth08 — Mon, 17 Jan 2022 22:15:42 GMT

My Thanks to all interested and helpful with my issue

Today 17/01/22 OutReach Finally corrected the Fault with my landline

Not having feed back on the problem until today from O/R or Sky did make me wonder if it was my equipment [telephone handset]. Never mind, just happy now it is sorted