Phones not connecting, TV not saving PW

Carlll — Fri, 05 Nov 2021 17:42:07 GMT

I have upgraded to Sky Fiber, i have no issues at all on my PC but all IPhones (wife and my 2 childrens) have issues connecting via WIFI. It will connect and then 10 mins later or however long it disconnects and says WIFI not connected.

Also smart TV's forget the password and i have to manually enter it everytime i turn the TV's off and on.

Is there a fix to this anywhere? I have searched but i can't find anything.

My old 2013 router had no problems at all with phones connecting in the house only at a distance would they have trouble..

My wife can sit right next to the router and not be connected.

Cheers

Re: Phones not connecting, TV not saving PW

Chrisee — Fri, 05 Nov 2021 18:23:15 GMT

@Carlll first point on iPhones go into Settings/Wifi/choose the Hub's SSID and click Auto join on the page thst opens. If thst does not work tell the phone to forget thecconnection reboot the phone and add it from scratch

On the TV tell the system to forget the connection then power down the TV until the power led goes out then reboot the TV and add the connection again.

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Phones not connecting, TV not saving PW

Re: Phones not connecting, TV not saving PW