https://helpforum.sky.com/t5/Archive/Peter-60/m-p/3824519#M716521 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3095305">@Peter604</a>&nbsp; If there is a fault then Sky have to pass it to Openreach who own the network, they have a fix time of up to 5 working days on a domestic broadband service, most times it is doen within 2.&nbsp; As you only reported it yesterday you need to allow Openreach to find the fault and fix it.</P> Fri, 05 Nov 2021 01:23:55 GMT GD1 2021-11-05T01:23:55Z https://helpforum.sky.com/t5/Archive/Peter-60/m-p/3824487#M716520 <P>Hi my Wi-Fi been down since last night phone sky up &amp; they said they sort it as soon as possible nothing has happened yet&nbsp;</P> Thu, 04 Nov 2021 23:30:53 GMT https://helpforum.sky.com/t5/Archive/Peter-60/m-p/3824487#M716520 Peter604 2021-11-04T23:30:53Z https://helpforum.sky.com/t5/Archive/Peter-60/m-p/3824519#M716521 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3095305">@Peter604</a>&nbsp; If there is a fault then Sky have to pass it to Openreach who own the network, they have a fix time of up to 5 working days on a domestic broadband service, most times it is doen within 2.&nbsp; As you only reported it yesterday you need to allow Openreach to find the fault and fix it.</P> Fri, 05 Nov 2021 01:23:55 GMT https://helpforum.sky.com/t5/Archive/Peter-60/m-p/3824519#M716521 GD1 2021-11-05T01:23:55Z