topic Re: All 4 Sky WiFi and Android App in Archive

All 4 Sky WiFi and Android App

rsteve7 — Tue, 02 Nov 2021 19:42:01 GMT

Hi, since getting Sky broadband neither myself or my wife's phones, both android, will load the All 4 app, we just get a "network error" message in the app, but if we switch to 4g the app loads. I've checked the security settings and it's not keyword blocked. Any ideas?

Re: All 4 Sky WiFi and Android App

jamesn123 — Tue, 02 Nov 2021 20:01:15 GMT

@rsteve7

Does it work with Sky Shield disabled?

Re: All 4 Sky WiFi and Android App

rsteve7 — Tue, 02 Nov 2021 20:44:00 GMT

I've disabled it now and it's still not working, but I'll try again later incase there's a lag.

Thanks!

Re: All 4 Sky WiFi and Android App

jamesn123 — Wed, 03 Nov 2021 13:14:08 GMT

@rsteve7

Did you sort this?

Re: All 4 Sky WiFi and Android App

rsteve7 — Wed, 03 Nov 2021 13:40:41 GMT

No unfortunately not, but thanks for the suggestion.

Re: All 4 Sky WiFi and Android App

jamesn123 — Wed, 03 Nov 2021 13:46:57 GMT

@rsteve7

I'd try a factory reset of the router