https://helpforum.sky.com/t5/Archive/Child-s-iphone-usage-not-showing-on-Sky-broadband-buddy-app/m-p/3947098#M713118 <P>We have sky broadband buddy and I noticed that my child's usage seems much lower than the time she seems to be on her phone. Now I have realised that only her ipad usage is showing on buddy app and not her iPhone. She genuinely doesn't know why this is - her device is correctly on her sky broadband buddy profile and she removed it from our router and re-added it and still her usage isn't registering.</P><P>&nbsp; Her old iphone used to work but not her new one.&nbsp;</P> Thu, 10 Mar 2022 08:43:02 GMT gilsr6 2022-03-10T08:43:02Z https://helpforum.sky.com/t5/Archive/Child-s-iphone-usage-not-showing-on-Sky-broadband-buddy-app/m-p/3947098#M713118 <P>We have sky broadband buddy and I noticed that my child's usage seems much lower than the time she seems to be on her phone. Now I have realised that only her ipad usage is showing on buddy app and not her iPhone. She genuinely doesn't know why this is - her device is correctly on her sky broadband buddy profile and she removed it from our router and re-added it and still her usage isn't registering.</P><P>&nbsp; Her old iphone used to work but not her new one.&nbsp;</P> Thu, 10 Mar 2022 08:43:02 GMT https://helpforum.sky.com/t5/Archive/Child-s-iphone-usage-not-showing-on-Sky-broadband-buddy-app/m-p/3947098#M713118 gilsr6 2022-03-10T08:43:02Z