topic Re: Sky Hub powering down in Archive

Sky Hub powering down

saz47 — Wed, 09 Mar 2022 13:40:08 GMT

Hi, I receoved my new Super Duper Sky Hub yesterday and all was well. I was on my PC today, and when I switched it off my Hub went off as well (all lights out, even power one) . Switched PC back on and Hub came back to life. I have my phone line connected; power cable and Ethernet cable that is all that is plugged into the Hub.

Is there no way of keeping my hub powered up without my PC being on all day and night?

Sorry if I am being thick but this has me baffled

Re: Sky Hub powering down

jamesn123 — Wed, 09 Mar 2022 14:22:26 GMT

@saz47

Thats a real strange one. Is the hub connected to the same powerstrip as the PC? If so what happens if you move it to a different one?

Also what happens if you disconnect the ethernet cable and try?

Re: Sky Hub powering down

saz47 — Wed, 09 Mar 2022 15:16:48 GMT

hi thanks for replying

the only cable from hub into PC is the ethernet. If i remove the ethernet from the hub then i have no internet connection via PC . Could it just be that the PC is old (does not have wifi) and it is closing via ethernet? I would not have thought so but running out of ideas

Re: Sky Hub powering down

jamesn123 — Wed, 09 Mar 2022 15:33:38 GMT

@saz47

You didnt answer my question about the power strip? Whats the case with that.

I understand you wont have a connection on the PC if you unplug the cable but we want to see whether the hub still switches off when the ethernet cable is unplugged...?

Re: Sky Hub powering down

saz47 — Wed, 09 Mar 2022 17:32:14 GMT

hi sorry,

if i remove the ethernet from Hub the hub still going, just no internet to PC.

i am unsure of what you mean the Powerstrip? I am guessing this is where i am going wrong? What is it? I just set the hub as the paperwork.... geez i am thick....lol

Re: Sky Hub powering down

saz47 — Wed, 09 Mar 2022 20:52:31 GMT

@jamesn123 thanks sussed it by moving pluga about....cheers