topic Re: How to change broadband speed. in Archive

How to change broadband speed.

razy60 — Wed, 12 Jan 2022 14:53:19 GMT

How do I contact customer services to find out if or when my area is getting fibre? I've tried the very helpful online help, but that isn't one of the few questions available, I've tried phone but the automated system doesn't have that information or let me get any further than please press!!!!!. Anyone got any ideas?

Re: How to change broadband speed.

cookiemonsteruk — Wed, 12 Jan 2022 14:56:15 GMT

@razy60

You can enter your full postal address below and post the full table for a current snapshot.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: How to change broadband speed.

cookiemonsteruk — Wed, 12 Jan 2022 14:57:44 GMT

@razy60

Also i assume you mean full fibre fttp.

Re: How to change broadband speed.

razy60 — Wed, 12 Jan 2022 16:23:32 GMT

Cheers, tried the link, I think it suggests BT have 330mbp fttp line available but nothing to suggest if or when Sky will, all I get from sky is we will let you know when via their website, I want too know an approximate date as other providers are in my area, hence why I am trying to contact them.

Re: How to change broadband speed.

cookiemonsteruk — Wed, 12 Jan 2022 16:27:49 GMT

@razy60

That is fttp on demand it is mainly used by business who can afford to pay the £8000 or so costs. So its out of the reach of a domestic customer. You are looking for wbc fttp

Trying to upload a pdf link to exchange status

Re: How to change broadband speed.

razy60 — Wed, 12 Jan 2022 16:28:19 GMT

Just looked into it a bit more and it doesn't seem like BT cabinet has fttp for my area

Re: How to change broadband speed.

cookiemonsteruk — Wed, 12 Jan 2022 16:33:18 GMT

@razy60

Fttp bypasses the cabinet going straight to the exchange

Try this link for postcode checking fttp build in

https://www.openreach.com/fibre-broadband/where-when-building-ultrafast-full-fibre-broadband

Re: How to change broadband speed.

razy60 — Wed, 12 Jan 2022 16:44:30 GMT

@cookiemonsteruk

Cheers for the link, fttc is available with BT or maybe one of the others, that said Lightning Fibre/City Fibre have recently installed in the street, but no word from sky!, they don't seem to have any interest at the moment.

Re: How to change broadband speed.

simon194 — Wed, 12 Jan 2022 16:49:06 GMT

@razy60 wrote:
@cookiemonsteruk
Cheers for the link, fttc is available with BT or maybe one of the others, that said Lightning Fibre/City Fibre have recently installed in the street, but no word from sky!, they don't seem to have any interest at the moment.

Sky won't be using Lightning Fibre or City Fibre, only Openreach for FTTP.

Re: How to change broadband speed.

jamesn123 — Wed, 12 Jan 2022 17:26:01 GMT

@razy60

City Fibre are their own company and only they use the lines. Sky rely on Openreach infrastructure to provide you with a service so they have to wait for Openreach to roll out fibre in your area.

The best place to check for updates is here: https://www.openreach.com/fibre-broadband