topic Wire without clip in Archive

Wire without clip

Rabiek — Wed, 29 Dec 2021 19:09:41 GMT

I have got the hub delivered but the connection wire coming from outside is cutted from the end and its not with the clip in the end so how will it work for me?

Re: Wire without clip

jamesn123 — Wed, 29 Dec 2021 19:19:04 GMT

Hi @Rabiek

Could you post a picture to show what you mean? It sounds like your external wiring or master socket has been disconnected which would mean you'd need an engineer to come and fix it

Re: Wire without clip

Rabiek — Wed, 29 Dec 2021 19:33:42 GMT

How to contact for the engineer as there is no proper number to contact sky

Re: Wire without clip

GD1 — Wed, 29 Dec 2021 19:35:49 GMT

@Rabiek You can't conatc an engineer direct, you will need to call Sky.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.