https://helpforum.sky.com/t5/Archive/Internet-password/m-p/3857915#M702625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3484765">@Lisa+Cordiner</a>&nbsp;</P> <P>&nbsp;</P> <P>Ok, late night misunderstanding. You don't want to access the router ?</P> <P>&nbsp;</P> <P>Just press reset for 10 seconds to return to factory values</P> Mon, 06 Dec 2021 23:11:58 GMT cookiemonsteruk 2021-12-06T23:11:58Z https://helpforum.sky.com/t5/Archive/Internet-password/m-p/3857904#M702623 <P>I can't connect to my internet with my phone the password is saying incorrect and I have not changed it&nbsp;</P> Mon, 06 Dec 2021 22:57:43 GMT https://helpforum.sky.com/t5/Archive/Internet-password/m-p/3857904#M702623 Lisa+Cordiner 2021-12-06T22:57:43Z https://helpforum.sky.com/t5/Archive/Internet-password/m-p/3857912#M702624 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3484765">@Lisa+Cordiner</a>&nbsp;</P> <P>&nbsp;</P> <P>What router do you have?</P> <P>&nbsp;</P> <P>The username is always admin</P> <P>The password is either sky or wifi network security key . It might have been changed in light of the reported vulnerability</P> <P>&nbsp;</P> <P>If neither works then hold the reset button on the back of the router for 10 to factory reset&nbsp;</P> Mon, 06 Dec 2021 23:08:33 GMT https://helpforum.sky.com/t5/Archive/Internet-password/m-p/3857912#M702624 cookiemonsteruk 2021-12-06T23:08:33Z https://helpforum.sky.com/t5/Archive/Internet-password/m-p/3857915#M702625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3484765">@Lisa+Cordiner</a>&nbsp;</P> <P>&nbsp;</P> <P>Ok, late night misunderstanding. You don't want to access the router ?</P> <P>&nbsp;</P> <P>Just press reset for 10 seconds to return to factory values</P> Mon, 06 Dec 2021 23:11:58 GMT https://helpforum.sky.com/t5/Archive/Internet-password/m-p/3857915#M702625 cookiemonsteruk 2021-12-06T23:11:58Z