topic Re: No internet light on hub in Archive

No internet light on hub

Richblair — Wed, 01 Dec 2021 22:00:06 GMT

Hi, got up this morning and the internet light was off on the Hub. Tried all the switching off/on, resetting, check there's no filters on. Two kids at home for the next four days with no internet so any ideas on what else to try would be greatly appreciated! Thanks in advance

Re: No internet light on hub

cookiemonsteruk — Wed, 01 Dec 2021 22:15:08 GMT

@Richblair

Whereabouts are you?

You would need to contact sky on 150 from your landline assuming you don't have internet calls

Re: No internet light on hub

cookiemonsteruk — Wed, 01 Dec 2021 22:17:43 GMT

There is a phone number filter so excuse me for posting alternate number this way

zero three three three seven five nine one zero one eight from any other phone

Re: No internet light on hub

jamesn123 — Thu, 02 Dec 2021 09:51:42 GMT

@Richblair

First try running the My Sky app, it'll try to detect an issue with your line or an outage in your area