topic Re: Sky glass not hanging right in Archive

Sky glass not hanging right

Buzzmad — Fri, 29 Oct 2021 21:59:09 GMT

I've just purchased sky glass L and proceeded to hang it on the wall with the supplied bracket. For some reason it doesn't seem to be very secure onto the bracket and Is a bit wobbly. (bracket is solid) it is also jutting out at the bottom. Any tips and tricks or advice would be 👍

Re: Sky glass not hanging right

dogmatic6 — Fri, 29 Oct 2021 22:05:17 GMT

Mines was like that because the tv wasn't pushed down into the bracket properly.
did you use the spacers? I didn't as wanted it flush to wall but had to put a few washers behind bracket to allow me to push down tv into bracket properly.

Re: Sky glass not hanging right

Tommy18121989 — Fri, 29 Oct 2021 22:55:07 GMT

I had this issue when I first hung mine. I had put the spacers round the wrong way. The fatter and flatter side should be facing the wall and the side of the spacer that sticks out a bit should be touching the mount side. Push them up slightly as you tighten the bolts. The problem is the vesa mounting threads on the back of the tv don't clear the holes on the back of the sky glass mount properly if you have the spacers the wrong way round. Once the tv is on the bracket just give it a wiggle from the centre at the bottom and it should just slip into place.

Re: Sky glass not hanging right

Tommy18121989 — Sat, 30 Oct 2021 01:22:21 GMT

The plastic spacers/grommets supplies are just used to keep the tv from being too close to the wall. They are not used for when someone chooses to use their own vesa mount. They are only used to wall mount the tv when using the sky glass mount provide. As previously mentioned, if they are used incorrectly like I did, then that can maybe cause what happened in my situation.

Re: Sky glass not hanging right

bob1234 — Sat, 30 Oct 2021 07:07:30 GMT

@BuzzmadIf you have not sorted it out I would take it down as they are very heavy and could fall off if not fitted securely.

Re: Sky glass not hanging right

Chrisee — Sat, 30 Oct 2021 07:41:00 GMT

Customers may need to use the provided spacers or someting else to get mount you want as walls vary. These sets are indeed quite heavy and can literally kil if they come off the wall. They should be firmaly mounted any movement means they are not properly fitted.

Sky's recommendation on using a professional to wall mount is good certainly dont take the random advice off a self appointed expert on the internet.

I have bought msny TVs and had several walll mounted and the pros who did the work for me used spacers to get right fitment so I don't recognise the advice from @rednax82 who must have been frightened as a baby by a Sky box. The term VESA. Refers to the positioning and thread pattern ofvthe mounting points on the TV chassis.

Re: Sky glass not hanging right

Rhonny — Sat, 30 Oct 2021 07:44:40 GMT

@MrFry1987 @rednax82

Every thread I'm reading this morning has you two moaning on it. If you don't like Sky Glass, don't post. It's incessant.

Re: Sky glass not hanging right

tarbat — Sat, 30 Oct 2021 07:45:55 GMT

@MrFry1987 @rednax82
Every thread I'm reading this morning has you two moaning on it. If you don't like Sky Glass, don't post. It's incessant.

Two?

Re: Sky glass not hanging right

Rhonny — Sat, 30 Oct 2021 09:20:08 GMT

@tarbat

Yeah, I don't much like reading.

It's actually about seven or eight...

Re: Sky glass not hanging right

Urban+Splash — Sat, 30 Oct 2021 09:38:35 GMT

Perhaps a pic of your setup would help. Is you are able.

Re: Sky glass not hanging right

night-Sky — Sat, 30 Oct 2021 10:03:28 GMT

I found the best instructions are on the wall template itself. I don't think the "Flyer" instructions even mention spacers. There are 2 sets of spacers and the instructions are not clear on differentiating them.

If you had it on a stand first, you must remove the white spacers which are over the VESA threads (they will be tight - I had to use long nose pliers). If you do not remove the white spacers (especially the top ones) then they get in the way when hanging.

Then you must use the black spacers between the bracket and the wall.

Below are some pics I took as I did my install:

Re: Sky glass not hanging right

bob1234 — Sat, 30 Oct 2021 10:12:40 GMT

@night-SkyThe Installation instructions do mention the white spacers need removing and spacers used when using a 3rd party mount BUT it does not make it clear if those spacers are the same as the white ones or different ones, if there are some loose spacers included it will be obvious.

Re: Sky glass not hanging right

Chrisee — Sat, 30 Oct 2021 10:20:19 GMT

Thanks @night-Sky for the pics and the very useful accurate post.

Shame some other people like to mislead others.

Re: Sky glass not hanging right

night-Sky — Sat, 30 Oct 2021 10:34:39 GMT

@bob1234 wrote:
@night-SkyThe Installation instructions do mention the white spacers need removing and spacers used when using a 3rd party mount BUT it does not make it clear if those spacers are the same as the white ones or different ones, if there are some loose spacers included it will be obvious.

@bob1234 Thanks for clarifying Bob. I didn't use a third party mount so I skipped that section completely 😁 but also saw the template had far better info so just carried on with that. At least it had a pic of the right spacers to use 👍

Re: Sky glass not hanging right

night-Sky — Sat, 30 Oct 2021 10:58:24 GMT

Oh..... forgot one other thing, make sure you mount the bracket the right way round as per my picture in the post above, the 4 fins at the top must be facing nearest the TV and not nearest the wall.

Re: Sky glass not hanging right

Hayley+Peachell — Fri, 19 Nov 2021 11:38:32 GMT

I'm trying to hang my Sky Glass on the wall but I've lost the spacers. Can anyone tell me if I absolutely need them? I am using the mount that the tv came with.

If I do need them, can you tell me how thick the spacers are so that I can source the right size? Thanks.

Re: Sky glass not hanging right

dogmatic6 — Fri, 19 Nov 2021 11:51:38 GMT

@Hayley+Peachell

I didn't use the supplied spacers but I did need to use a few washers behind the bracket to bring it out far enough so the tv would clip into the bracket properly.

was trial and error but the tv sticks out at the bottom when not clipped in to the bracket properly.

Re: Sky glass not hanging right

Hayley+Peachell — Fri, 19 Nov 2021 12:14:13 GMT

@dogmatic6 thanks - I'll give it a go and post the results 🙂

Re: Sky glass not hanging right

BexMoncrieff — Fri, 19 Nov 2021 18:04:05 GMT

Evening, could anyone help with the mounting of the L Sky Glass please! We have a socket behind the TV and have read that the socket needs to be recessed, obviously due to the bracket being so close to the wall! Would you suggest anything so we wouldn't need to do that? Thanks

Re: Sky glass not hanging right

Anonymous — Fri, 19 Nov 2021 18:16:47 GMT

@BexMoncrieff wrote:
Evening, could anyone help with the mounting of the L Sky Glass please! We have a socket behind the TV and have read that the socket needs to be recessed, obviously due to the bracket being so close to the wall! Would you suggest anything so we wouldn't need to do that? Thanks

If the socket is surface mounted then you would need to use a 3rd party bracket (note, the Glass TV is heavy) that would give you the necessary spacing. Otherwise you could remove the socket if it stands proud and make safe, then the TV would need to use another socket or extension. If it's a flush mounted socket then the same re. an extension.

Edit: the wall mount it comes with has almost no spacing behind it.